At FloralMean, your satisfaction is our priority. We’re here to assist with any questions, provide helpful advice, and ensure that you have the best experience when selecting your perfect floral arrangements.
How to Get in Touch
There are several easy ways to reach our customer support team:
- Email Support: Send your questions to [email protected], and our team will reply within 24-48 hours.
- Live Chat: Click the chat icon at the bottom of our page for instant help during business hours.
- Phone Support: Speak directly with a representative by calling us at 862-262-8784 (during business hours).
- Address: 155 Main St, East Brunswick, NJ 08816
Common Topics We Can Help With
We’re ready to assist you with:
- Order Inquiries: Track your order, get status updates, or make changes.
- Returns & Exchanges: Guidance on our simple and hassle-free return policy.
- Product Support: Questions about product features, care instructions, or choosing the right flowers.
- Website Issues: Assistance with your account, checkout, or navigating our website.
- Floral Guidance: Need help choosing flowers or understanding their meanings? We’re here for that too!
Frequently Asked Questions (FAQs)
Before contacting us, you might find answers to your questions in our FAQ Section. Some topics we cover include:
- Shipping and delivery updates
- Payment options and security
- Return and exchange procedures
- Account management and order tracking
Response Times
We strive to provide fast and helpful responses to all inquiries:
- Email: Expect a reply within 24-48 hours.
- Live Chat: Immediate assistance during business hours.
- Phone: Our average wait time is less than 5 minutes during peak hours.
Feedback and Suggestions
Your feedback is important to us!
Share your thoughts, suggestions, or concerns by emailing us at [email protected]. Your input helps us improve and better serve you!
Technical Support
If you’re having trouble with our website or digital tools:
- Try clearing your browser cache and cookies, then refresh the page.
- Make sure you’re using the latest version of your browser.
- If the issue persists, email us at [email protected] with a screenshot and a description of the problem.
Join Our Floral Community
Stay connected and inspired! Join us on social media to share your floral experiences and discover new tips:
- Follow us on: Facebook, Instagram, and Twitter for updates, floral inspiration, and promotions.
- Newsletter: Subscribe to receive floral tips, special offers, and the latest news from FloralMean.
Our Promise to You
We’re dedicated to providing:
- Friendly and reliable support.
- Timely responses to your questions and concerns.
- Resources to help you select the perfect flowers and floral decor.
Need Assistance? We’re Here for You!
No matter what you need—be it advice, support, or just a floral consultation—we’re here to help every step of the way.
Contact Us:
📧 Email: [email protected]
📞 Phone: 862-262-8784
💬 Live Chat: Available on our website
🏢 Address: 155 Main St, East Brunswick, NJ 08816
⏰ Hours: Monday–Friday, 9 AM–5 PM (local time)
We look forward to helping you create beautiful floral moments!