Payment Policy

Last updated on December 25, 2024

At FloralMean, we’re committed to providing a seamless and secure shopping experience. Below you’ll find all the details about our accepted payment methods and policies. If you have any questions, don’t hesitate to reach out—we’re here to help!

Accepted Payment Methods

We offer a variety of payment options to make your shopping experience convenient and secure:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover
  • PayPal: A fast and secure checkout option for your convenience
  • Apple Pay and Google Pay: Quick and contactless payment methods available on supported devices
  • Gift Cards: Redeemable on any FloralMean purchase

Payment Security

Your security is our priority. Our website uses advanced encryption technology to safeguard your personal and payment information. All transactions are processed through secure and trusted payment gateways to ensure your data remains protected.

Payment Timing

  • Immediate Payment: Payment is processed at the time of purchase to ensure your order is confirmed and can be fulfilled promptly.
  • Pending Transactions: Occasionally, your payment may show as “pending” with your bank or payment provider. This is typically resolved within 1-2 business days.

Taxes

Applicable sales taxes will be calculated and displayed at checkout based on your shipping address.

Payment Issues

If you encounter any problems during checkout, such as declined payments or errors, please try the following:

  1. Verify your payment details are correct.
  2. Ensure your card has sufficient funds or credit.
  3. Contact your bank or payment provider to resolve any issues.

Still having trouble? Our customer support team is here to assist you!

  • Phone: 862-262-8784
  • Email: [email protected] 
  • Hours: Monday–Friday, 9 AM–5 PM (local time)

Refunds to Original Payment Methods

Refunds for eligible returns or order cancellations will be issued back to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank’s processing time.

Contact Us

If you have any questions about our payment policies or need assistance, please don’t hesitate to get in touch:

  • Phone: 862-262-8784
  • Email: [email protected] 
  • Address: 155 Main St, East Brunswick, NJ 08816
  • Hours: Monday–Friday, 9 AM–5 PM (local time)

Thank you for choosing FloralMean! We’re here to make every step of your shopping journey as delightful as our flowers.

USA Shipping

We offer free shipping across USA through FedEx

Secured Checkout

All purchases made on website are safe & secure

Call and Email Support

Proper email and call support to address concerns

Easy Returns

We have a hassle-free 30- day return policy